CPM: Technical Support Engineer
Technical Support Engineer - CPM has an immediate opening for a technical support engineer
The CPM Technical Support Engineer will have the capability and responsibility of designing, architecting, extending and implementing test automation systems as well as dealing with production outages or issues. The Technical Support Engineer will be updating, maintaining, and occasionally creating applications relating to all areas of CPM production. This position requires the ability to troubleshoot application issues and to relay the information to staff and our customers and server technicians and other developers. For the complete job description. If interested, fill out the online application, attach a cover letter and resume.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
ABOUT THE ORGANIZATION
Our mission is to empower mathematics students and teachers through exemplary curriculum, professional development and leadership. We recognize and foster teacher expertise and leadership in mathematics education. We engage all students in learning mathematics through problem solving, reasoning and communication.
Education & Experience
A. Bachelor’s degree in Computer Science/Engineering (or related technical discipline), Information Systems, or equivalent work experience is required.
B. 3-5 years experience in testing methodology, automation and Java development.
C. Previous experience architecting, designing or testing and implementing micro-service designed applications.
D. Exposure to agile methodology and experience working on agile teams, Acceptance Testing is a plus.
E. Experience with the Education industry is a plus.
Professional & Technical Competencies
A. Broad understanding of quality engineering principles and test development methodologies.
B. Expertise in risk-based analysis of what items to test, as well as how to test them.
C. Working understanding of application mirco-service and ability to collect real-time data.
D. Experience troubleshooting Enterprise SSO issues.
E. Experience with Docker and Docker based deployed applications
F. Solid understanding of Java/Spring and Hibernate.
G. Solid understanding of SQL and knowledge of MYSQL, Angular JS, and PHP.
I. Knowledge of testing tools, quality metrics, code coverage and application performance monitoring.
J. Ability to craft Detailed Test Scenarios & Cases.
K. Willingness to perform manual testing as needed.
L. Excellent written and verbal communication skills.
$30/HR - $50/HR, DOE